Location was closed, so we left the truck and put the key in the lock box. I spoke with someone on the phone prior to dropping the truck off since we were dropping it off a day early and after closing. She was very friendly and helpful.
JILL A
Gravely of Bradenton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bradenton, FL 34203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Friendly and helpful nice facility
MARTIN SGreat truck, clean and great A/C
Joseph ZThe help I received while picking up the truck was great. The issue was when I returned the truck.i pulled into the gated lot and parked the truck and by the time I exited the truck to leave the gate had been shut. It was chained and padlocked with no way to exit. I called and no response. I am a 60 year old man with a heart condition and had no other options but to climb a fence to free myself. A quick walkthrough would have prevented me from having this happen. Luckily I had someone with me to assist. Then to add insult to injury I was charged for dropping off the truck late and a fuel charge for 2 gallons of gas. Not the best experience.
Charles BIt was unbelievably difficult to make their arrangements to pick up the rented trailer. The original location for pick up was changed the night before I was supposed to pick up the trailer. The day I was to pick up the trailer I drove to the location and it is a closed down restaurant that failed with a white piece of paper taped at the front door saying call this number if it’s regards to a U-Haul rental. When I call the number it was a private individuals answering machine that said nothing about U-Haul Rentals or what to do about picking up the trailer. So I spent the next 45 minutes on three different phone calls to U-Haul‘s main offices (wherever in the hell that is) to try to arrange for a trailer pick up for that afternoon. I finally just drove to a Known U-Haul dealer and made arrangements right there with them about picking up the trailer later that afternoon. Gravely U-Haul was excellent in the way they handled the mist step by the company and providing a trailer for me. I can’t say enough good things about Gravely U-Haul; other than they were simply tremendous, professional, and congenial.
roger d