The cab had papers all over and the cup holder and melted chocolate in it. I swept the back of the bed and the sign says 25% off and I never got that discount. Also the driver mirror kept flipping around so that is was highly dangerous to drive as I couldn’t see drivers on the left of me. I had to keep pulling over to reset the mirror. I mentioned this to the rental place and they said they won’t give me a discount; instead got unsalted for returning the truck 15 mins later. I even put in more full then what I was given. I have pics of the mirror and how it kept flipping around.
JACQUELINE C
Ruth Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6Z3X2
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Customer Reviews
- 4.0 Average Customer Rating
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Idris MVery unprofessional. First made me wait to serve other customers who came after me. Then refused to give me one way rental, even I had a confirmed reservation. Zero customer service skills.
HARPREET DThe size of truck booked was not there so we were handed over the truck which was bigger in size. I called help desk but they put me on hold for 20 min and never called back. Very poor customer service.
Harish KCustomer service was very friendly and a beautiful SMILE.
PETER M