The exterior of the truck was very dirty. Having someone to clean the truck before renting it to the next customer. The fuel level was somewhat subjective. Asking each renter to fill the truck before returning it would remove that subjectivity.
ERIC D
Discount Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brandon, MB R7A4G8
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Customer Reviews
- 4.0 Average Customer Rating
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I believe there is no need to improve i like the customer service and staff was so polite and helpful.
KAMAL SBetter explain how trailer brakes work.
MICHAEL RI booked my uhaul a few weeks prior to my move for 8am. The woman called me the night before and told me my uhaul was scheduled for 10am pick up. I told her my reservation was for 8am. She told me not to worry and it should be back on time. I arrived at the location to pick up my uhaul and she tells me I have to wait until 930. This is frustrating since I booked my reservation for 8am because I had limited time to vacant my old home. By the time I left the location, it was 10am. I wasted 2 hours of my time. Since I was late leaving the location and arriving in Carberry from Brandon, my family and I were rushing to vacant the apartment. I didn't have enough time to fully clean the space because the new tenant was waiting to move in. Because of this 2 hour inconvenience, my property manager docted $150 of my damage deposit. I was extremely frustrated. Also, the pick up location was dirty and filthy with a cockroach infestation. My family member went to use the washroom and they were everywhere. Dead and alive bugs. I had no problem with the uhaul or travel to my location but the ignition was tricky. It was hard to turn over the engine.
CHRISTINE TEverything went very well until I returned trailer to the depot in Brandon Mb. There was nobody at the location so I phoned them and was told just to drop it off. Later got a call from them asking where the 12 blankets were that I had rented. I told them I had not rented blankets as it was only tools and a snowblower that had been put in the trailer. She said she would call head office to see what to do. I told her to call the pick up location to get verification I didn't get blankets but was told that wasn't an option.Checked my invoice and sure enough, I was billed for blankets. I guess we will see what transpires!
Oliver K