I was supposed to be picking up the truck in Renton as per our agreement. But at the last minute you changed the location: I ended up having to drive an hour away to get the truck. Which meant 2 extra hours of my time, and gas.An hour of gas and mileage extra for the truck. And 4 paid people standing around for an hour waiting on the truck.
Bonnie B
New Wave Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brantford, ON N3S3S1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Epic service
DAVID MMaintain the maintenance on your trucks. When we started the truck in the parking lot a light on the dash read rear tire pressure low. We went back inside to tell the guy and he said oh it's been like that for 6 months it's a sensor issue, ignore it! We drove to Port Dover from Brantford. By the time we reached our destination the left rear driver's side tire was !/2 flat. We had to stop in Waterford to fill the tire and by the time we reached home it was totally flat. We had to call 3 different numbers to get help. It took 2 hours for them to come with a new tire and the technician said it was a very old tire with a stem leak. He took pics and said we were very lucky we made it home safely. This truck rental cost us $200 and we feel we should be reimbursed atleast $100 or more for driving an unsafe vehicle and taking such a risk of getting into an accident, due to the lack of maintenance on your trucks you rent out. Thank you, Ben & Lesley Johnson
BEN JThe one way rental was most convenient.
Ross VTruck would not start had to go to a different location past 3 locations to get to this one Gas was less than 3/4
Robert P