The employees were very friendly and professional. The only negative part of the experience was that she had the TV news on the television set playing very loudly. I didn’t want to hear the news, especially with such loud volume. I would advise that they should have the TV turned off when customers are in the office. Or play a non-offensive program, as news is very upsetting these days. For that reason I would not go back to this U-Haul if that television set was still playing the news especially at such a loud volume. I could not recommend this U-Haul also to my friends, because I know they also would be offended at the loud television set broadcasting news. Everything else about the experience was good though. I hope that they will read the suggestion and make this change to turn off the TV set.
Dee R
Kairos Project
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bremerton, WA 98311
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Customer Reviews
- 4.0 Average Customer Rating
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hard to get to and no room to turn around
Kevin TThe owner Kay was extremely helpful and is sweet! Super easy process and the truck was great
Isabella DIt was under my impression that if I filled the tank back up I would not get charged for the mileage. At least that's how it has been in the past when I have rented at other locations.
Ryan MIt was closed at 3 pm on Sunday, which I wasn't expecting. I was told by Shoreline office to call them, which I did, but no reply. So probably just to make sure other locations know when a location will be closed. There was a mixup about billing, but I was refunded the mistake, which I greatly appreciate.
DIANA S