No customer support. We had to pick up the trailer in a different location the following day to find out that the wiring for the trailer lights through the truck did not work. This altered our entire trip less than 24 hours before our departure and tried our plans. Very disappointed in UHaul for not having working equipment or an alternate truck for us to use. When we picked up the trailer in Coram, the manage said it was not his responsibility, not his problem. Then who’s is it? no one answered the 1-800 number at UHaul for over an hour, finally had someone pick up only to be put on hold again. This happened repeatedly over 3 hours, I still have not been able to contact anyone from customer service.
Kimberly M
Collette Home Of Bridgehampton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bridgehampton, NY 11932
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The key wasn’t available at the box the location wasn’t open and the checkout took a long time. The interior was dirty. Also the seatbelt buckle holder was broken. However, truck drove fine.
Theresa CConvenient location, easy pick up & drop off process!
Jeffrey DSpent too much time to return the truck to many photos no internet signal / Need to add Wi-Fi at this places
Erika UA clear pick up . Very easy
Annie F