I reserved truck at other location closer to move site. Showed up and reservation had been moved to location further away! Very disappointed because I had to travel 80 miles to help move daughter, and had to reschedule my day to accommodate the the new truck pickup site. The dealer I ended up at was very cordial and very helpful as well as the original pickup site, they gave me directions and very helpful as to how to get to the new U-haul site. I think corporate dropped the ball on the reservation and I'll check with other rental companies in the future!
CHRISTOPHER K
A1 Secure Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brownsboro, AL 35741
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Greg was outstanding! Attentive and very knowledgeable, which made the pick up and drop off very smooth.
Brett SThe app was very buggy and I had to talk to two different agents to complete the pick up. It took nearly an hour. Also, why on earth do I have to list two reference like contacts for you call and confirm? That took extra time and effort. Its was a negative overall experience and a ton of effort to rent a truck that cost less than $50.
Joseph PPerson we dealt with very friendly, helpful & pleasant. I would use this uhaul again in the future. Thank you uhaul for a smooth move.
Dan DGreat customer service at this location, as the gentleman had the trailer ready, he was friendly, and he provided guidance to make this experience easy to navigate.
jason L