Check engine light was on. Tires roared louder than normal. Driver door had to be slammed to get it to close or else there was a gap between rear part of door and cab. The dolly, which I refused to break the seal on, was in the way just enough to cause problems with utilizing the full space for the large things being moved. It shouldn’t have been on the truck since I didn’t request it. The truck wasn’t bad, but it wasn’t great. The 5 stars actually go to the lady working inside the location there just because she had a good energy in the 10 seconds it took to get the key. The truck gets 3.
Bradley M
Safe Mini Storage #3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brownsboro, AL 35741
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very helpful and cheerful. Always available to answer questions and to make the process as easy as possible
JILL MTo explain the $1.00 per mile on rental along with the $19.00 a day.
TREAVOR RThe location was fine but during my online experience it was a nightmare due to UHauls lack of support fot their own system that ask for information about changing location of pickup. 1. They change location, but didn't say they changed location except changing the address of pickup, so I thought I was going to the one I had selected. 2. This added mileage that they charged me for. Over 30 miles total. 3. Small uhaul shop has no power to adjust so called Huntsville regional manager and she said "we don't do that" and "would you like the complaint department"? 4.Mark at Customer Service was friendly and explained that nothing could be done until I returned the van. 5. Here is your review that allows UHAUL to have us grade the small company BUT NOT THEM. THINK ON THAT FOR AWHILE!
EDGAR GThe truck I rented was clean and worked great for our needs. It did have issues shifting out of first gear. The group that rented the truck were great and I would use them again and recommend to a friend.
Scott C