Ordered two Dolly's, got neither. Was charged for a dolly I didn't order, even when I said I did not want it. Was charged two days on everything when asked if I could pick up early, without a discussion of if I would be returning early which I did or even if that was okay with me. The truck was not clean, sand covering the whole floor of the truck. And to make things worse, I was asked to provide another contact number and I do not have one. Upon saying that he literally asked me why I don't have anyone. My whole family has passed away, I am single with two kids and don't currently have friends. He kept going on and on about why do I not have anyone. So insensitive. Will NEVER use this location again. I've been renting Uhauls for as long as I can remember. I can't say a single positive thing about this experience.
Julie B
Main St Bp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brownsburg, IN 46112
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Customer Reviews
- 4.0 Average Customer Rating
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Everything worked out fine, but it was confusing as to where to go to drop off the equipment and the help was hard to understand.
Randy AJusta. Drop off no personal interaction hence the “no”. The process was very easy. Will use Uhaul again
Ben CThe staff took really good care of us.
William NNo suggestion my experience was good.
Brian W