used same location before, always seems to be open and friendly and able to check out seamlessly
TIMOTHY F
R&G Maytag
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bryson City, NC 28713
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The pickup was a challenge as the uhaul rep was not able to help attach the trailer to my vehicle. Lifting the tongue of a 6x12 trailer is not a one person job; fortunately, another customer who arrived later was able to help me attach the trailer
MONTE DThe Uhaul I'm Bryson City, NC is always clean, friendly and helpful
SHERRY WFast friendly knowledgeable service. I will be using this location in the future.
JEFFERY FI don't blame R&G for the WORST pick-up experience ever. There needs to be changes made to the online pickup experience with the app. We live in an area where the internet service is questionable at best which doesn't help when you're trying to upload pictures to U-Haul. Also, there were problems with some of the pictures I was submitting of my license, but I wasn't told that. The site just denied my rental stating that they couldn't verify my identity, but didn't give any assistance. This was a closed location so there weren't any actual people available to help. I tried to use the Live Chat, but he told me I couldn't be verified without even trying to help. When I told him there wasn't anyone at the location and asked what I should do next he NEVER responded to me. I then called the U-Haul number and was transferred multiple times before anyone could actually help me. Only the last person I talked to was actually polite and helpful. The entire experience took about an hour! It was a waste of time.
Elsa K