This was the worst experience I’ve ever had. Let’s just say if you are black in America do not read from this company. It is a small standing U-Haul company. It is in Buckeye Arizona off of Yuma Rd., Major Cross Street is Miller deep threatening to call the police, although we had paid for 2 days upfront it wasn’t even 24 hours later
Whitteney C
Purely Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buckeye, AZ 85326
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- 4.0 Average Customer Rating
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Estoy un poco en desacuerdo, todo fue muy bien, pero cuando me dijeron que no podía llevar la unidad a Willcox, que tendría que llevarla a Tucson. Ese no fue el acuerdo. Y no soy responsable por la gasolina que faltó, y la persona que me atendió dijo que no había problema de nada, que nomás la entregara en Tucson. Y son millas que ya no me correspondían
MANUEL GThe truck I rented was mechanically un-sound. The engine was literally on its last leg. The staff was very nice and helpful. The overall experience was good, except for the underpowered truck.
rene pThe staff was very friendly and efficient. The truck was pretty messy inside of the cab and inside of the trailer. Crumbs and dirt from the previous user were still inside. My suggestion for improvement would be to clean the inside (at least the cab) in between renters.
CHRISTINA BThe gentleman who checked the truck in wasn’t pleasant at all. I was unaware of where to park truck at Purely Storage. I arrived, not knowing where to park the uhaul and with people coming and going, I couldn’t block traffic, I entered the storage yard area and parked and entered the office. He immediately took to showing his displeasure and said follow me, I have to ask you a couple of questions. My friend arrived to pick me up, and he no longer had any questions for me, but said I would be advised by Uhaul what the xtra charges. I asked him what xtra charges, I was returning the truck early. He said you need to talk to Uhaul. The people running the storage facility were awesome, however this weekend person was very creepy and my friend said so too. She asked, what was that about, I said I don’t know. But I didn’t like the way he was treating me.
CARMEL G