The business owner/Uhaul representative was extremely rude and added unauthorized items to my bill. I took pictures of the mileage at pick up and at drop off and the representative added an additional 22 miles to my rental. In addition, she charged me .99 a mile instead of what was shown on the Uhaul site when I ordered the van which was supposed to be .79 a mile. She claimed there was an up charge due to it being a weekend rental. I rented the van on a Friday. Also, she charged me for a $30 insurance, which I told her I waived that at the time of booking and she claimed I was not allowed to do that. This woman is running a scam at this location and should not be allowed to be a Uhaul representative. It is unknown how many people she has overcharged. She attempted to charge me $91 for a $19.95 rental. Ridiculous. I will never use Uhaul again.
JOEY C
Boo Boo Discount
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bunnell, FL 32110
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Customer Reviews
- 4.0 Average Customer Rating
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Bunell, FL. The Uhaul portion is inside a tiny flea market. The people were nice and helpful, but it is not the professional atmosphere you get with most Uhaul returns.
JONATHAN WVery friendley and helpful after U Haul Labor screwed me over. Best place in Flagler County to get a truck
DENNIS MIt cost more than what it said online.
PATRICK TThe vendor was friendly, efficient and accurate with cost estimate. Very good
DENNIS L