Charged me for gas when I pit has in the tank before I brought it back. Overcharged. Took advantage.
Emily C
Dobys Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, NC 27215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everyone was very professional I knew the cost of everything before I signed the paperwork.
kenisha aGreat customer service
MELVIN HGreat helpful staff at Brian Doby Shell in Burlington NC.. The truck was not clean (The Cab)and the transmission kept falling in and out of gear. Luckily I did not travel over 35 mph or be on the interstate. U-Haul as a company has not cared much about appearance or maintenance of their equipment. I’m a loyal customer of Brian Doby . They can’t help what corporate sends to their location. Penske trucks are better but they are limited on locations in our area. When I drove up to my location people laugh at the condition of the truck and they use rock paper scissors to figure out who had ride with me in the truck.. We had 10 deliveries but our clients were just happy to receive furniture from our volunteers. Bottom line for U-Haul you have fine people running’s your location like Brian Doby just invest in some better equipment..
BARRY BThe new hitch lock has way to much play in it
MATTHEW L