Every time i have rented uhaul it has been nice people waiting on love. Love have service is. They are well respectful people. Thank you so muchPAULA S.
Trailer Rental & Towing in Burlington, NC at Dobys Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Burlington, NC 27215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Free weekend on a cargo van my next rentalJOE H.
Great staff.MONIQUE T.
Truck was not ready when when I arrived, it was about 2 hours late. Truck could have been a little cleaner. The truck was really nice.ROBERT S.
Great folks work here. The 12x6 is a well built trailer. I have owned many trailers. This one pulled so good. Caleb the guy who waited on was great. Only one thing needs fixing at this location. It's the mud hole in the back. My truck was clean until I had to run through that mud.REITZEL M.
Ensure the vehicle has been cleaned, there was food in the passenger side door pocket, cigarette remnants stuck to the door, interior smelled like an ashtray, the fold down console had signs of drinks being spilled all over it. Broken brake light cover above the rear window that I missed during initial inspection.Louis M.
When we picked the truck up the inside and outside was atrocious. The gentleman running it was aware because he had driven it around front for us. The outside was covered with bugs and red clay and had clearly not been washed since being dropped off. The interior was worse. I brought it to his attention and he cleaned some of the clay off the inside of the doors etc. I still sat in the parking lot with a pack of Lysol wipes just wiping things down before wanting to even get into it. My mother and I then spent almost 45 min cleaning the interior out after that. The whole thing was covered in dust and grime the cup holders were full of dirt, crumbs and horribly sticky residue. This was not at all what we had expected or experienced in the past with UHaul rentals and it was rather disappointing. I understand people have rough days but the gentleman was not very friendly and was hesitant to help. There was a definite lack in customer service skills. The I will say the inside of the store was nice and tidy. The outside there was very little room to maneuver. The truck ran flawlessly.Joel H.
They were very nice to me I would use them again.jean T.
Way over charged. I only had it for 7 hours. 24 miles. 116$ that's ridiculous!!!!!!!!!DAVID B.
Everyone was polite I will rent from them againOLIVER R.
Extremely professional staff. One of the best turn key operations I've experienced with Uhaul. Kudos.derek R.
Fast and easy experience. Uhaul was very clean.Shannon W.
Nice van, Employees very knowledgeable and helpfulDAVID M.
The truck wasn't a mess but it needs a deep cleaning, it seems that it was a very old ðŸšš truck. Other than that everything was perfect, the customer service was excellent; got a good deal. This was my 2nd time getting a truck at this location and I definitely recommend it. Everything was done in timely manner. But I don't recommend the Gibsonville location AT ALL!MAYLEE M.
Rented a trailer and they never checked it back in and have double billed me for a non return when it was in fact returned the same day. Upon calling they never even apologized for the error and said U-haul will have to decide how to fix it. So now I wait for a refund and hope I get it. Complete BS! How about admitting you messed up and apologizing not being rude because I wasn't rude. And guess what, it was the owner Brian Doby himself I spoke with.MELANIE B.
Service was excellent ðŸ‘ as usual.... I'll always be using U-Haul services and recommend them as a great company to rent from whenever you need a truck.FLORA S.
Had a great experience. Attendant was friendly and helpful. Will utilize the same location in the future.DAPHNE H.
From my perspective, the truck was dirty when I picked it up. However, the folks were nice and easy to deal with and the transaction was smooth. The on line registration helped. I would definitely do it again and would recommend it to other people. Thanks for making it an easy process and for the folks at Dobys.Gregory G.
Great friendly customer service. A pleasure to do business with.KENNETH S.
I was in and out in record time both picking up and returning the trailer. It was almost like they had been trained by a NASCAR pit crew member.CHARLES W.
Nice staff.JUSTIN B.
Nothing, unless you make the trucks smoother, more quiet, and more comfortable. I feel like they haven't changed in a very long time. However, this location was great. If I ever decide to move again I will use this location.SAVANNA S.
Vert great experience.keith G.
The front windshield and mirrors needed to be cleaned. Very dirty.Randy S.
They were very curious and helpful.GERALDOAMARO JR D.