Trailer Rental & Towing in Cadillac, MI at Universal Rent To Own
(U-Haul Neighborhood Dealer)

289 reviews

1921 N Mitchell St   Cadillac, MI 49601
(Works Ave)

(231) 779-4311

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(231) 779-4311

1921 N Mitchell St
Cadillac, MI 49601
(Works Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Cadillac, MI 49601

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

289 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Very helpful and professional.

Marjorie D. 
Rating:
4.0

More confidence in dropping off a trailer after hours. It felt like I was just leaving it in a big shopping center parking lot where someone could easily take it while I was still responsible for it.

Don L. 
Rating:
5.0

Nothing

Kim L. 
Rating:
4.0

Your online check in is complicated and half of the links don't work. The app just freezes up. I can't see my current orders. The truck we were suppse to have wasn't even in the parking lot so we had to go inside anyway. So all the hassle was for nothing. It took us an hour to pick up our truck. This process should take 15 minutes tops. I was charged twice because we had to start the order over completely because the online check in was such a poor experience... I'm still waiting for the charge to go off of my card. Gary the guy and Universal Rent to Own was very helpful and was the only one who was actually interested in helping. The UHaul dispatch was cold and didn't seem to want to provide any answers as to how to help us. Fix your severely lacking system. Please.

Stevenandrew P. 
Rating:
5.0

The drop offs location needs to have more sign exposure other than that it was very good

Larry B. 
Rating:
3.0

We didn't go inside just dropped it off They were helpful

Debra D. 
Rating:
1.0

I was overcharged for gas which I had refilled, they still have a hold on my card after a week, so nearly 80.00. Not happy!!

Margaret M. 
Rating:
5.0

Universal rent to own was great! The truck on the other hand was ragged out with a really loud exhaust leak and a broken windshield.

Joshua T. 
Rating:
3.0

The uhaul was dirty. Sticky spills in the cup holders and very dirty floor. Overall, it wasn't a bad experience.

Ashley B. 
Rating:
1.0

Came to drop off at 415.... although they closed at 4 the door was unlocked and a man drove up in a uhaul. I asked him if I could check out with him and he said no that they were closed and done for the day to drop the key in the box. I had to use the app which takes longer to do.

Robby G. 
Rating:
4.0

This was the third U-Haul I rented in the month time the first time they tried to accuse me of not putting enough gas in it and it was a hassle to drop off the second time went well the third time a complete disaster the trailer was so dirty I had to put boxes and things down on the ground to be able to put my furniture on the truck inside of the cab also filthy dirty I was told I was getting 20 extra miles because of the drop off location and when I went to drop it off it was a major hassle the guy had none of this information and was rude and was trying to charge me for everything that wasn't my fault

DOMINIC B. 
Rating:
5.0

Our transmission went our on our truck and the only rental we could get was a U Haul truck. Jason was very helpful and friendly. He even called us the next day to make sure all went well and we made it home safe. Thank you Jason, you rock!

Rating:
4.0

I did not get a dolly when rented the truck and i payed for one.

Christina H. 
Rating:
4.0

Very helpful

kim L. 
Rating:
5.0

Jason (Mgr.) and Cory were extremely helpful.

john S. 
Rating:
5.0

In and Out no hassles no hidden fees good customer service

Nathan K. 
Rating:
5.0

I appreciated the friendly, professional service.

Penny H. 
Rating:
3.0

I had a good experience overall. The van that I rented was brand new and nice to drive. The only issue I had was when they billed me they charged me for two days instead of the one due to it being a holiday. They need to watch their billing process more carefully as I had to point out the bill was too high. Other than that it was a great experience.

gregory F. 
Rating:
5.0

None at this time

KARL H. 
Rating:
5.0

FI was told to pick out and hook up the trailer by myself

john S. 
Rating:
5.0

I've rented from this location and returned to this location a few times now. They're always very helpful and stop what they're doing to help me. Awesome customer service!

Cheryl M. 
Rating:
5.0

Great price and great service.

James S. 
Rating:
5.0

This was just great service and in my opinion it could not have been any better.

Russell W. 
Rating:
4.0

Nothing everything was great

Frank K. 
Rating:
1.0

The clerk needs to get some manners!! When I got there he told me HE already went over the truck. I sign the pics & went over the truck without him. My husband went bs k m

Melissa H. 
No reviews have been submitted for this location.

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