Everything was great. We returned the trailer 2 days early and was not charged for the additional two days that we thought we were going to need it. Didn't need to request the credit, it was automatically applied to our card. Very grateful. Bruce and Mary Howell are great people to work with.Michelle C.
Moving Truck Rental in Mesick, MI at Mesick Storage Space
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mesick, MI 49668
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Gas mileage 15 ft truck cost 25$ to go 14 miles. Truck wouldn't shift right but got me to where I needed to be over all will use again just wish the rates were better.Justin R.
I strongly feel that the couple who run the uhaul rental are not qualified to to the work Uhaul requires. Mary tried to enter my info into the computer several times, kept entering it wrong then deleted it. Bruce then tried and finally got it. He then sent Mary out to help me hook up the trailer, she was clueless. She was confused and had to send out the guy Bruce to look at it. I really didn't feel secure. I drove slowly to the gas station down the street and had a guy look at it. All in all it took over an hour to rent the trailer, which Bruce had supposedly typed in my info the night before to reserve it, and was pretty much done. .. But it all had to be redone. Please look into this matter! I would not recommend this location at all!Jolyn U.
The windshield washers were not working until half way through the trip. I stopped to put washer fluid in the tank and realized it was almost full. I kept pushing the button and working with the wipers until fluid started to come out of the drivers side. Later in the day the fluid started to come out of the passengers side.Chuck D.
Direct them to a different location! It will save them time, money, and a headache!Cody P.
Was a nice location and experienceDale P.
MOVING VAN WAS FULL OF SAND IN THE CAB AND DIRTY. TRAILER WAS COVERED IN MUD RATCHET STRAPS WERE JAMMED FULL OF SAND AND MUDJohn J.
NO PROBLEM --NOTHING NEEDEDJAMES V.
Provide an area where the trailer can be dropped but we don't have to check it in. Maybe give a receipt that has to be turned into a drop box when the trailer is returned? Hake did amazing at working through my missing uhaul trailer. Was pleasant the entire time and handled the issue professionally. Kudos!Morgan B.
Bruce is very knowledgeable of uhaul equipment took his time to make sure my towing experience was successful four stars thanks againBRUCE H.
The Uhaul computer system used at this location was not working properly, so it took longer to book my reservation in person. Owners were good to work with. Will rent from them again.Suzanne B.
Loved the great service.Gary C.
We had 2 trailers both 6 x 12 and the one we had for 2 days had a roller door that the cable jumped off the roller a couple times caused me a bit of hassle. the other is the newer one with the doors that open. very nice.WILLIAM B.
Nothing because it's perfect the hospitality, kindness, and willingness to go the extra mile for the costumer very well pleased with this locationJaime R.
No recommendations other than keep up the quality of equipment from year to year as you have been!PAUL W.
Was late as they where sleeping. Did not give 50 dollars for being late as they said it was due to the mobile app. However, we couldn't get the key as their was no key box and the guy was sleeping even though it was business hours. Had to clean off vehicle of snow and drive was barely plowed.Anthony C.
I was stuck in the snow for 6 hours until the tires were changed. Not Happy! The dealer was polite and I don't think it was his fault .KRISTINA H.
Mary is very helpful ??Ken T.
Good selection! Own very helpful and accommodating for late night drop off.Shannon S.
The person in the office kept us there for almost 2 hours trying to give us our rental that we had reserved online! She had no idea how to figure out the computer and seemed very confused by the whole process!! Will never use again !!!Michele F.
mesick was where we were sent when our scheduled location Kalkaska didn't have the car hauler I was confirmed to pick up. Kalkaska didn't get the reservation from corporate scheduling. I lost 3 hours and plenty of gas to go to a different location to pick it up. Kalkaska and mesick staff were very helpful. Next time I will call before driving 4 hours to pick up a vehicle that isn't there. wasted a whole day.CYNTHIA H.
Trouble/anxiety getting 26 ft truck. Wanted me to take a 15 ft truck. I had to plead for the bigger truck. Reservation made one month in advance, and then told, no 26 ft truck available. I did get the 26 ft truck but two days of anxiety. Place of pick-up, computer problems, long check-out.JEANETTE W.
In the past a Friday night, weekend rental was not due back until Monday a.m. with NO additional charge beyond a 2-day rental (Saturday, Sunday.) I was disappointed to learn this is no longer true and I was required to pay for an additional day after returning the rental BEFORE midnight Sunday with a picture to prove it, On Monday, when I showed up to pay the bill, U Haul added a $40 charge for an extra day! I had the trailer for an extra six and one half hours. I paid it, but will be investigating a different rental agency the next time I need a trailer. U Haul used to be customer-oriented. The current policies reflect a desire to gouge. Too bad.Thomas S.
U haul computers couldn't find my reservation when returning trailer. Required a couple of phone calls to get everything straightened out. This small office was trying their best to get me taken care of on a Sunday morning. I thought all was already figured and paid, so couldn't figure out the problem in finding the contract.William A.