The location itself is helpful and super nice. My complaint is with u haul. I was not even able to use the truck as it got stuck on our road into our home. Because there was no paved roadway within 100 ft the tow insurance didn't cover the tow. So not only did I have to pay for the tow which took 10 minutes to get us unstuck I was unable to use the truck as we were unable to get it near the home. I was unable to move and still paid for the truck and the tow. Useless in northern michigan.
Alicia G
Rogers of Lake City Enterprises Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake City, MI 49651
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Person assisting walked away and left me to load my vehicle. The loading ramps on the truck and trailer needed to be lubed. I had to jumpstart the van several times and had to leave it running to fuel and use rest stops.
TIMOTHY JThe customer service I got was crap the day I first reserved it the lady who does U-Haul went home early so I had to cancel because she wasn't there then the next day I reserved it again and I got up there and the lady told me I had to put 75 bucks on top of the 44 dollars for the U-Haul to rent it I asked her if I get it back when I turn it in she said no so I am out of wat more money than what I wanted to pay to get it. I will never use U-Haul again.
jeffrey nTook about 10 minutes for someone to help us and we were the only person waiting to rent. The truck's engine was missing and had an exhaust leak.
RANDY LNothing. This was my third trailer rental this year and I love it.
Montgomery P