Back in the outback, no Internet service to complete my return via the app. Had to call customer service, left a 1/4 tank not that when I picked it up and still got charge an additional 150 bucks for some reason. I specifically asked to return it to Grand Bend and they sent me to Camlackie to drop off by 0800 and nobody starts work till 9am there LOL what joke. Oh and they quoted me 286km free and charged me extra as per their invoice. Scammers. Just glad it’s over
Todd K
Camlachie Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Camlachie, ON N0N1E0
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Customer Reviews
- 4.0 Average Customer Rating
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Can’t thank the people at Camlachie Grain for all their help. They’re awesome!!
Gerald BThey absolutely didn’t know anything about the system for booking. I booked my stuff online came in and they couldn’t even bring it off the system correctly and when I asked them to fix it, they told me they only make seven dollars off the transaction and gave me a one 800 number to call then I spent 3/4 of an hour on the phone trying to correct what they screwed up because they didn’t know how to run their own U-Haul computer system
Kris CThe staff at the location was extremely helpful. No improvement needed as far as the staff are concerned. However, there were 2 disappointments. The location was 30 minutes from the location that I had booked to pick up the trailer, and U-Haul had not notified me that. That lost hour threw off my scheduling for the day. The second problem was that the front and back chain hooks did not have the standard U-Haul rubber locking mechanisms on them. Consequently, I had to go get wire to secure them for the journey.
Dominic MThey made it very easy and quick.
Mark M