Staff were VERY rude when I experienced trouble with the app. The gentleman behind the counter asked to use MY PHONE to call customer service and refused to use his own. The lockbox itself was already open and the keys were behind the counter. When I returned a second time to get the key they were yelling loudly at each other asking why I was still there bothering them. Exceptionally unprofessional, and the absolute worst experience I've ever had with U-Haul. My dolly and furniture pads were not in the truck either, and I would like them refunded.Robert P.
Vals Of The Caribbean
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Canal Winchester, OH 43110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is a Caribbean restaurant. First words out of the cashiers mouth was "I don't have time for this". Masks are required inside while the guy uses MY phone to call Uhaul dispatch. In a Covid environment we're swapping phones like we're dating. He makes me call them multiple times. Why the issue? They never checked the truck in from the last customer! Other delightful things were: Overstated the amount of gas in the truck. I ordered pads he said "I aint got no pads call Uhaul" I didn't order a dolly. I got a dolly. The truck had dog hair everywhere inside. A couple more "I don't have time for this from him". The food smelled fantastic, but they need to be dropped from Uhaul pickup/drop off!THOMAS B.
We did not drive the truck to Texas!!! We dropped it at Daytona Beach!! You stole Money from me!!!Joseph M.
Not professional and with covid thought it was worse. The keys were still in the drop off box and handed directly to me. So proof it was never disenfected.Angela H.
Truck was was very inside and had to fight them on giving me my reserved truck.Leonard K.