When I returned the uhaul I was charged $11.50 for gas when I filled it exactly where it was when I received it.Sherri H.
Vals Of The Caribbean
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Canal Winchester, OH 43110
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- 3.5 Average Customer Rating
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Staff were VERY rude when I experienced trouble with the app. The gentleman behind the counter asked to use MY PHONE to call customer service and refused to use his own. The lockbox itself was already open and the keys were behind the counter. When I returned a second time to get the key they were yelling loudly at each other asking why I was still there bothering them. Exceptionally unprofessional, and the absolute worst experience I've ever had with U-Haul. My dolly and furniture pads were not in the truck either, and I would like them refunded.Robert P.
This is a Caribbean restaurant. First words out of the cashiers mouth was "I don't have time for this". Masks are required inside while the guy uses MY phone to call Uhaul dispatch. In a Covid environment we're swapping phones like we're dating. He makes me call them multiple times. Why the issue? They never checked the truck in from the last customer! Other delightful things were: Overstated the amount of gas in the truck. I ordered pads he said "I aint got no pads call Uhaul" I didn't order a dolly. I got a dolly. The truck had dog hair everywhere inside. A couple more "I don't have time for this from him". The food smelled fantastic, but they need to be dropped from Uhaul pickup/drop off!THOMAS B.
We did not drive the truck to Texas!!! We dropped it at Daytona Beach!! You stole Money from me!!!Joseph M.
Not professional and with covid thought it was worse. The keys were still in the drop off box and handed directly to me. So proof it was never disenfected.Angela H.