Good service, but didn't have a hand truck , and the back smelled like fish but it was good service
CHRISTIAN W
Americas Food Basket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canarsie, NY 11236
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was very disappointed in the service recieved because I was overcharged for a one day service. I am yet tonreieved my refund. This location does not care about their customers because if they did they would be more courteous and understanding. The van I rented was used and returned without damage. My account was charged without them knowing that the vehicle was already returned.
Cordell KWhile the location was great the van was dirty inside and out. Also the inside smelled of cigarettes really bad. The van had no pickup but got the job done.
MONICA BI had the worse experience picking up my uhaul at a uhaul neighborhood dealer located at 10701 Avenue D, Brooklyn, NY 11236. When I arrived my 9’ cargo van was not there. I called the customer service number and spoke with a representative named Tony. I explained the situation to him and he assured me he would change the 9’ van in the system to a different one so that I’ll be able to drive today. Then he said “thank you for calling uhaul” and hung up without clarifying any details. I checked the uhaul app to see if the details was updated. It was not, so I called the customer service number again and spoke to Natasha. She was amazing! And deserves a Raise or a promotion. She was able to handle everything for me in a timely manner and she was able to get me into another van. She was very helpful and knowledgeable. Besides my experience with Natasha everything else was horrible. The whole process took me 3 hours in total and it was such an inconvenience and I was delayed on what I had to do. I would honestly like to request a full refund and file a complaint on that location and the representative Tony! I was able to pick up my new 9’ cargo at Americas Food Basket and the representative there was great!
Carlene MNothing everything was great
MICHAEL W