I made the pickup time based on the location hours and was not advised at any point that it was just going to be virtual. When I called for assistance with checking out, I felt rushed off the phone - “Well, you’ve pretty much got it!” while going through the process, even though I’d specifically called to have someone walk me through it. The website closed while I was going through it and I still ended up calling back. Once I go everything checked out, I noticed that one of the dollies was missing and about half of the blankets were strewn around the truck along with an abandoned water bottle from the last person. The truck itself lurched and jumped so much during the drive I was concerned about the engine’s integrity. In the end, it wasn’t a terrible experience - I got it checked out, it wasn’t THAT messy and the truck did run, which is why I still gave it 3 stars. But each part of the experience was difficult in some small way.
Jessica N
Leenheer Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carthage, NC 28327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service.
MARK TAfter hrs drop off! Easy directions
Robert WNa
Quentin NLeenheer is awesome!
CHRISTOPHER C