Had a reservation arrived and not a single employee around had to wait 30 minutes for someone to show up after calling customer service.
Jonathan S
CG Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Casa Grande, AZ 85122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Employee was very helpful, efficient, and made sure all questions were answered.
NEIL BStaff was slow and inattentive. Waited nearly 30 minutes to pick up the trailer and no one even asked what I was there for. Overall uhaul service is always frustrating. I have never had a reservation go as it was planned. Each time, I have been called and forced to change my plans to accommodate uhaul. If there were better options for trailer rental I would use them.
Austin GThe gentleman that helped us out was very nice and patient, hooked up the trailer for me. The only complaint I have is I got a text at 4:00 in the morning with a survey it woke my husband and I up
JESSE FDuring the trip, one of the places we went to was raining I turned the wipers on and the wiper arm on the driver side was just fitted in and not clipped in properly or the clip was broken so we had a delay our trip until the rain stopped. I also noted that the doors on both sides aren’t sealing properly when driving about 65 miles an hourair was coming through the door badly and the last thing was the transmission was having trouble staying in overdrive. Even on an even surface overdrive would not stay connected. Air was coming through the door badly and the last thing was the transmission was having trouble staying in overdrive. Even on a even surface overdrive would not stay connected. I was at least hoping that when I drop the vehicle off, they wouldn’t negotiated a price, but this place chose not to communicate with me at all or assist, and with frankly was pretty rude in my opinion. In my opinion, this truck should not have been written until it was properly checked over and maintained.
Ron M