Customer Reviews for CG Mini Storage

Location office is small. Small kids running around. Some of this likely due to COVID

I am so happy to give a review!! This CG U-Haul was the best service I have ever had with U-Haul!! Thank you for everything!!

Nothing

Nothing. The customer service was outstanding.

Wear mask while interfacing with customers during pandemic spikes.

Great location, friendly staff They always have the equipment I need

Convenient and easy pick up and drop off. Kind customer service. Very happy with the over all experience.

Not a thing. The whole experience could not have been better. Great customer service at this location.

Fast and easy pick up and drop off

I was a bit dissapointed. The clerk was spitting and Chewing. It was quite digusting. He had splatter on his t-shirt. and he did not use any type of sanitizer or wipes before handing me the paperwork or the keys. Once I got into the truck it was dirty with ketchup on the set. I was sooo digusted with the lack of cleanliness.

Great customer service. Will spread the word and will use again if needed.

Don't forget to let people know about new features on the trucks i.e. in tow button

CG Mini Storage is FANTASTIC! Very friendly & helpful, they exemplify the ideal customer service experience.

All was great, including the friendly and helpful staff.

Incredible helpfulness and will to assist in any way.

Great service

Thanks for your help

Nothing have great experience every time we use this location

Nothing. Exceptional service

Great selection of trucks and trailers, clean, easy and quick to rent. Staff is great very friendly !!!

Outstanding service

Better lighting and signage. Also some street or floor paint.

Customer service was excellent. I was in a hurry and the service was performed quickly.

both location had friendly personable help.

I have used this location many times and always receive great service.

Fast service

Great location to rent from. Real down to earth people. I'll travel the extra few miles to rent from them, my new go-to uhaul location.

Great friendly service is what keeps me as an ongoing return customer.

Nothing, just keep doing what you do. Awesome!

First we went to pick up the truck and we had to wait for approval for 15 mins, then the key lock is loose and wobbly, then we got the truck and it reeked of cat pee and cigarette smoke and had a bunch of damage.The online experience was way more inconvenient than getting the truck from a person

Great friendly staff ready to help. Clean and ready equipment standing by when needed !!!

both employees were super friendly,efficient and happy

Thank you for the extension I really needed help!

Everything was perfect and quick

I was charge twice and unsure why?

The employee at this location wrapped the chain that's supposed to secure the vehicle to the trailer around the exhaust rather than the axle. Employees should be trained enough to know the proper way to use the equipment.

I originally reserved the trailer at this location 242 N Camino Mercado, Casa Grande, AZ 85122 but when i got there they didn't have it. Had to go to the on off pinal and wait an extra hour till they opened. Once that location was open I was in and out very quickly. But it would be nice when you have a reservation to be able to pick it up where you had the reservation and not have to drive across town to another location and waste time.

Have the people that run that location answer the phone.

Excellent customer experience!

the truck broke down. they towed the truck the next day and now I'm fighting a charge of 338.00 for a truck that I had for 2 hours that then broke down. Filed a complaint with attorney general of arizonia and contacted bbb. I have had emotional stress and my depression has kicked in. I'm a disable army veteran.

The staff were friendly and easy to work with

Great guy and facility

First time using uhaul. I would do it again!

Very friendly location and they always have what I need.

The facility is small. Maybe further expanding the facility would be an i

Everything was Awesome!

Was promised full refund and that didn't happen. Instead I was belittled and embarrassed by the way I was treated. Plan on contacting GM.

Easy phone return

Always friendly and helpful

nice friendly reps, very helpful. clean truck

They will get the job done for you. Friendly, helpful and committed to your satisfaction.

She is so sweet and amazing she went ABOVE and beyond to help us in a pinch. Very knowledgeable about everything.

This has nothing to do with either location, but Uhaul in general. When I went to rent this, I got sent more than an hour away to a location that didn't have what I needed. I then got sent more than ANOTHER hour away to finally get it, which put me yet more than ANOTHER hour away from where I actually live. I drove 196 miles to pick this trailer up. Happened to get gas and zero the trip odo as I left my house. That's fricking ridiculous. Everyone at all 3 locations was very nice. No problems with them. Your computer system needs a little help.

Nothing that I can think of because everything went very well ,,one happy customer.

M

Easy follow-up for paper work at signing. CG Mini Storage supplied new lock (which is a surprise as many storage facilities require you to have your own). Staff easy to talk to and answered all questi

Easy,fast Overall Great

Please refund my $6.95 to my debit card. DirectExpress MasterCard. My storage plans have changed. Thank uou. Rosalie Bradley

Excellent for what i needed to store my rims.

Check-in went very easy and they were more than accommodating when we decided on a larger unit at the last minute.

Storage unit was very clean inside.

The facility employees are very friendly and efficient. My actual storage site is at a slightly different location, which was unknown at the time of the reservation, but not too far away.