Didn’t check my truck in for 3 hours after I dropped it off and I put extra gas in past what I picked it up with and they still charged me for 2 gallons of gas. It had a broke windshield and broke drivers mirror. I picked the truck up at 5:00pm Friday and dropped it off at 10 am the next day but the didn’t get it checked in until 2:00 pm. That whole experience makes me never want to use your company again. It was by far the worst management I’ve ever had to deal with
SAMUEL R
Cass City Hardware Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cass City, MI 48726
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Customer Reviews
- 4.5 Average Customer Rating
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The U-Haul site went down wile trying to reserve the equipment the process took over an hour! It was not the fault of the business that I rented from.
RANDOLPH SThe trailer was junk half the lights wasn't working when I pulled it out I asked him for another trailer he told me no the trailer pulled like it had a ton of weight on it the trailer was unsatisfactory and unsafety when we pulled the ramp out on the driver side the rent fell out of it and hit the ground and then when I was pulling my truck up on it right at the last bit the damn rant fell out of the holster it was a terrible experience and then when I called and told him what was going on the owner of the hardware store basically called me a liar and told me there was nothing wrong with the trailer
JOHN VNo issues at all with the location. Not so sure about the guy who filled my order. I was given a trailer with one bad tire and that did not have functioning brake lights or turn signals. Had to make do with it because of timing. Cost was way more than the move should have been.
JAMES MJeff was very friendly .
KAREN M