Nothing, Customer service was excellent on site. The attendant found me in the parking lot very soon after I arrived to rent the uhaul trailer. He directed me to the trailer on the lot, then helped me to back up to the trailer, waited for me to put part of my tow hitch on and then in my presence teaching throughout the trailer hookup procedure, pointing out all of the important items to appreciate. No problems at all with the use of the trailer and at the beginning of the rental I was given information about the hitching, what to be aware of and instructions on driving with the trailer. At the return of the trailer, the attendant once again came right out to my vehicle and directed me to where the trailer would reside, helped get the trailer into the spot, then disconnected the trailer with ease. He then checked in and at my asking, produced a paper receipt for me ( I also received email receipt). Very smooth process and will do it again from this Rental location.
WALLACE G
Gonzalez Auto Service & Smog
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castroville, CA 95012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly & helpful!
ROBERT SOperator is friendly & very helpful!
Robert SGonzalas auto repair and uhaul hub was excellent. They had the trailer I ordered ready to go when I arrived and check in and out was super quick and easy. The best uhaul experience I’ve had!
EMILY CVery nice, efficient and professional.I would definitely rent from there again!
JOHN S