I returned the trailer at 4:30PM on Sunday (10/18/2020) as indicated on the contract for a 3-day rental. I was originally scheduled to pick up the trailer at 4:30PM on Thursday (10/15/2020) but Mr. Gonzalez encouraged me to pick it up earlier, which I did. He told me that I can return it at 4:30PM on Sunday since they are closed and I'd need to just drop it off without incurring additional day of charge. Everything went fine and I picked up and dropped off without a problem, as we agreed. Imagine my surprise when I was charged an extra day. The next time, I'll wait until the appointed time to check out regardless of how early they want me to pickup.
Trailer Rental & Towing in Castroville, CA at Gonzalez Auto Service & Smog
Moving to or from Castroville, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Castroville, CA 95012 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Castroville, CA
Cargo trailers in Castroville, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Gonzalez Auto Service & Smog!
Utility trailers are perfect for towing large or oversize cargo in Castroville, CA 95012. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Gonzalez Auto Service & Smog provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Castroville, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Castroville, CA online today!
Trailer and Towing Supplies
Honestly, I wouldn't ask for a better service. This shop that is run by the dad and his son, were so professional, welcoming and quick in service.
The gentleman Jesus where I picked up my trailer had the most excellent customer service. Please be sure he gets this message, he was so helpful and made sure I was traveling with my 2 children safely. He took his time to make sure everything was secure. He deserves more service and I would even recommend a raise for this man.
Vehicle was as ordered, available on time and operated properly. Check-in was easy and quick.
I reserved in a local city then the day before I was told of you want it, drive 140 miles round trip for it. Then when delivering, I tried to drop it off at the center 1.5 miles away, but wa stole I was assigned a center 35 miles (1 hour) away. Really?
Self check in needed a lot more from me while I was there which should have been asked for in advance, making it all pretty inconvenient. Gas was much lower than what they thought it was supposed to be so good thing I went back in to question it. The system still wanted to charge me extra but fortunately the person was kind enough to figure out how to deal with that since he verified the gas before I left. I was still charged extra for more miles than I used. Pretty bad experience.
I was never called by the original location to set up my pick up time. If I had not called 30 minutes before closing I may not have had a truck available.
Jesus was a pleasure! In our rush we forgot about a bench and Jesus helped us resolve the issue! Again - many thanks!
This was not the site I was supposed to return it but this young man was very helpful because it was late on a Sunday and we appreciated his help
Very friendly, extremely helpful in connecting the uhaul and making sure that we had the right set up. Would recommend this location to others.
There had to be a closer pick up location We had to drive 35 miles to and from the location.
I was not supposed to pick up my truck at this location but the Salinas Market St location didn't have it. Jesus couldn't have been nicer at the Castroville location.
We had a minimal amount of mileage that we had and that was why we chose the original locations. Then they were changed after we had the rental. And the drop off location gave us the wrong address. The location had moved and we had to use more mileage to get to the drop off location. Noone was there and we had a tough time using the site.
The gentleman that helped us was very nice and friendly. He was out picking up another rental when we first arrived, so we had to come back. But they cleaned the front of the vehicle before we departed. However, this was not our primary pick-up location, this was the 2nd place Uhaul switched us to. Our primary location was closed or unavailable although it is still listed on the website. Our 2nd pickup location did not get the truck we requested returned to them and therefore it was unavailable. We requested a 10am pickup and ended up getting our vehicle closer to 4pm, which altered our travel plans significantly. We also had to get a larger vehicle, because the 20' was not available in the area. Very disappointed with the service, but not from Mr Gonzalez - he was great.
My past experiences my truck always came with a dolly. It's usually located under the truck. I had to go rent one. Other then that, it was a great experience.
I'm very surprise that I received credit back for pumping extra gas. Ty
Use locking gas caps on the vehicles. The nite drop box is fine unless someone siphons my gas-(which did not happen)-I was worried about that all night.
The owner was very polite and honest all the way.
The online application/ confirmation and early check in needs some work.... The pick up location and rental details were not accurate and did not have the equipment as requested.
Very friendly staff. He was helpful and courteous.
Very paitient and understanding
Trailer was ready to go. Really nice people.
Went to location on Airport Blvd. In Freedom CA to pick up. Lady working there was horrible. She did not care to explain the process to me and became angry when I had some questions. Service is the worst! Went to this location in Castroville instead.
I was a little unsure of the location due to lack of signage (or size). Jesus was excellent with customer service. Fast and pulled the truck into the driveway for easy departure.