The drop-off was confusing. I didn't realize it was totally online and no one to talk to. I wasn't sure if where I parked the vehicle was OK, but it was next to another U-Haul so I figured it was fine. When I was ready to check out on the app, I was surprised to find that I would be charged an additional $35 (more or less, don't know the exact amount) for going over the mileage. I was told that making a stop in Queen Creek before our final destination in Cave Creek would be OK and not charged extra.
ROBERT B
Elwood Motor Sports LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cave Creek, AZ 85331
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No personnel to check in van. Had to use the automated drop off. Dusty, hot, etc.
Colin MClearly the truck wasn’t checked out properly with the mirrors which resulted in a 2 hour delay for me. This should be something that is checked before a truck is returned to rental status. Frustrating rental.
Michael RI dropped the truck off 5 days early at a signed u haul destination in cave creek, there was no one there, dropped the key 🔑 in the box and then got a call ☎️ from a supervisor the informed me that this was the wrong place to drop it off and because of that there will be a $150.00 fine for my misunderstanding. I assured the supervisor that there were other rental companies out there That I will work with next week
RANDALL LBilling!!! Completely incorrect and can’t get a hold of anyone at that location to fix it!
MICHAEL M