I can't speak to the storage facility itself (everyone there is very nice), but our UHAUL experience was not good at all! The truck was dirty (cupholders gross, dusty, empty water bottle on the floor of the cab, blankets on floor in the back) and had just over 1/4 tank of fuel. We were charged a cleaning fee, which is ridiculous, since we were given a dirty truck. We were also charged an additional $30 refueling charge since the tank went below 1/4 - it is really crappy to provide a truck with just over 1/4 of a tank and not tell a customer this at pickup! In addition, we should have been charged for 10 gallons of gas and were charged for 15. I have written o UHaul asking for adjustments to my bill, and have not yet heard back. Not a good experience, overall.
INGRID T
Value Store It 1480 Celebration LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Celebration, FL 34747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Exceptional customer service at this location! I would highly recommend!
KEEBO DTruck was very dirty. It seemed like it had a low tire, check in took forever in the high heat and was very stressful and complicated
Elana NWhen we took the rental, the pads were forgotten by the agent and also the back was not clean
NAGARAJU PIt is very important to go over your charges. Luis did a good Job. Will use again when needed.
EDWIN S