The rental agent was polite and efficient.
Robert T
Ace Hardware 662
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Champaign, IL 61821
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful and communicative. Will be going here in the future
Nicholas BWe were allowed to make an appointment for a 7:30am pick up. The facility does not open until 9am. When we tried to explain to the agent that we had called UHaul and they said to take it up with the store location - the guy at the store tried to push it back off on UHaul saying "yea they always do that". No solution, no apology, no concern. Truck wipers were not in good condition to drive in the rain.
MICHAEL SGas tank was only 3/4 full.
WAYNE HI called two other local U-Haul rentals and was continuously put on hold at one and hung up on at the other. I was relieved to have someone answer the phone and help me with my reservation at Ace Hardware on Kirby. Randy was helpful and kind and made my rental experience easy.
KAREN W