When I received the U-Haul it showed 50 miles left in the gas tank, I put $125 dollars of gas in it to go 375 miles, when I returned it I left it with 63 miles on the gas tank. U-Haul said the tank was 7/8 full when I picked it up when in fact it was almost empty. U-Haul wanted to charge me an extra $200 for fuel stated it was 7/8 full when I picked it up. I told them the issue and also called the person I got the U-Haul from in Chappell, Ne. I filed a complaint so hopefully the issue has been resolved!!
Richard G
Sno King RV Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chappell, NE 69129
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Personnel weren't helpful only because nobody was there (for the second time).
WILLIAM HNobody was at the drop off site in early afternoon.
WILLIAM HGreat customer service!!
REGINA GWe were charged over $1000 because we wanted to leave the U-Haul and not take it back with us. Never again! we were not told there would be a fee if we dropped it off,
RAY B