Online booking allowed me to reserve an appliance dolly but location stated they never have them. Should not have been an option if it wasn’t going to be available. Because I was on limited timeframe, had to make do without, which was more difficult and very frustrating. That would be my only complaint.
Jennifer Q
County Market 224
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chatham, IL 62629
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was short moving blankets that I paid for. I ordered a dozen and got only 7. I had to go and buy some more blankets from harbor freight so that my movers could make sure our stuff was safe while traveling. I would say an improvement would be to somehow make sure that each location has supplies that people pay for or if another location has the supplies they could drive them to the pickup location. Something in place to make sure everything ordered is present without making someone have to go out of their way or a discount due to not having what the customer ordered.
JORDAN MI paid for a dolly to help with the move and it was not provided. When I mentioned this to the location, I was told I had to contact you.
Heather EVery quick and easy drop off
THOMAS TPlease make your app/website more user friendly. The link mentioned in the email isnt there and the “next steps” tab is hard to find, especially when it is not mentioned anywhere in your directions that you email to customers
MICHELLE M