They went above and beyond to help me out when a different location called the day of my reservation and told me that they did not have the equipment that I had made a reservation for at the first of the month. I will continue to use this location for any time I need something.
BRIAN J
Southside Service & Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheyenne, WY 82007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This is not about the pick up location. The original location on the reservation failed to have the equipment and handled it very poorly. They even lied about other equipment availability in town. When I was finally switched to this location after my original time they had at least 4 trailers that I could have used but they told me there were none available.
David BGreat personality, good service with adequate hours. Thank you for your assistance.
BRIAN ABusy but we'll maintained location. Easy to access/navigate. Service personnel was pleasant & helpful. Business hours are shorter than usual but after hours drop- off is available.
CAROL RBob is extremely helpful, and caring. He goes above and beyond in helping you secure equipment, and getting you situated with everything. I was called by u-haul to go pick up my trailer an hour away in wheatland, and went in to speak to Bob about getting a rental truck for the day. He called that location and said another trailer had just been dropped off at his place that he would give to us, preventing the need for taking a day trip to a totally different city. He also helped change the reservation so we could pick it up a day later after we filled the truck we were renting. He made the whole process so much easier for us and we're beyond grateful for everything he did to help us, especially since the u-haul app had nothing but problems the entire time we used it.
NICHOLAS P