The car transport trailer's tires were well below the required 50psi (one was 19psi). I was unable to contact U-Hauls customer service, being on hold for up to five minutes. I called 7x and was unable to use their after hours automated drop off through their app. I believe this was a U-Haul national problem, not the local dealer's fault.WILLIAM BRENT B.
Moving Truck Rental in Cheyenne, WY at Southside Service & Rental
(U-Haul Neighborhood Dealer)
Cheyenne, WY 82007
(@ the corner of Central Ave & West 8th St)
Services at this Location:
- Mon-Fri: 9 am - 3 pm
- Sat: 9 am - 2 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 5/16/2021: Closed
- 5/18/2021: Closed
- 5/20/2021: Closed
- 5/23/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Cheyenne, WY 82007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We have always had clean trucks before but this time it was filthy inside and out. Otherwise our service has been excellent.DAWN LYNNETTE C.
Thank you for making everything so seamless. Best experience I've had to date.Ann W.
Trailer shook through out the whole trip.James Douglas S.
I have rented from this location a few times, over the years. I have never had any problems. I recommend them always.shawntelle Y.
Friendly and great service !! And fast !! In and out!Robert L.
Bob is outstanding. He is always professional and customer service is exceptional! Thank you!New L.
Agent was very polite, friendly, and helpful. Quick transaction. Will rent here again.Brenda B.
Trailer was wrecked , safety chain was missing on the trailer . The guy said he was open until 6 pm I arrived at 4 pm no one around . Called me at 5:30 after I missed my appointment to take my bike I rented it for the next day so I didn't have to worry about it being there then when I was late bring it back I was charged for 2 days . I will never ever recommend or rent another trailer from u haul againBranden M.
We needed a pickup to go the store and back home for a large item. The service was great and the truck was well maintained. Look forward to renting from there again!KARA M.
My go to place for all uhaul needsBRYCE D.
A plusDustin C.
outstanding customer serviceMICHAEL SCOTT M.
the place to good for uhaulCHAVEZ EUGENE F.
Will use this location againALAN M Z.
Thank you! Great moving experienceTim M.
The man at Cheyenne was completely rude! To the point I got teary eyed out of frustration (because moving across the country by myself isn't stressful enough!) He then yelled at me because he said he couldn't handle crying and left the room. He came back in and got going on my reservation. My original reservation was to drop off in Wenatchee, Washington and I asked him to change my drop off location for the truck and the trailer to Post Falls, Idaho. This pissed him off even more! He changed the drop off for the truck but didn't do the trailer so there was major confusion at the drop off point. Again I was by myself and needed guidance getting my car on the trailer. At first he refused and then said he would have to charge me....I didnt car if it cost anything I just needed some help! I was so flustered and frustrated when I left my head was spinning!Darla N.
Tune-up u hauls and make sure it is mechanically checked thoroughly for any problem needs attention. Work with customer's toward weather condition where they are going, instead of adding more money to the customers issue when it shouldn't be. Traveling in the winter is a problem when the U Haul business doesn't work with customers.Thomas C.
Everything was great.Kevin A.
Worker was nice, worked super fast and professional!Ashley M.
Guy at location was great, and made transaction work despite being without internet due to failed cable modem.stephen H.
Keep on keeping onMarvin R.
Very respectful, nice people. I just moved this way due to my husband being in the Air Force and they accommodated me very good.Stellamarie B.
Everything went well and it was a good experience. Thank youHarvey R.
The best customer service everDean Ray S.