Don't say 8:30 AM an be there at like 9. Shouldn't the truck be ready, clean and have some gas in it, it was on empty.Patrick D.
Bigtop Auto Parts
(U-Haul Neighborhood Dealer)
Chicago Heights, IL 60411
- Mon–Sat8:30 am–4:30 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Chicago Heights, IL 60411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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Have people trained on how to process customers picking up.Eric M.
Have the truck ready with a full tank of gasoline. I received the truck with a 1/8 tank.scott S.
I picked up an auto transport at this (literal) junk yard location. I was assigned that location by U-Haul. No one on site wanted to hook the trailer to my truck. So they sent out a lady who said, "I have no idea about these thing". We loaded up the truck and I went to an actual U-Haul Center in Kankakee, IL and corrected the things she did wrong and hooked up the chains she did not bother with because "it is too hard". U-Haul should not use this as a location for their services. If my car had come off of the transport because of Big Tops lack of caring or training, lives could have been lost. U-Haul... get smart. There could have been a lawsuit that would have made the headlines. Train your locations and set high standards. You are risking the lives of your customers.WILLIAM D.
Worst experience ever will not use in the future or recommendBrenda L.