Truck smelled like cigarettes. Dolly and hand truck were part of my order and were not available when I picked up the truck. This was very challenging during my move and I would have made other plans had I known these would not be available. When I went into the business to ask about the dolly, the person there was unable to help me and I had to use my cell phone to call the actual owner of Allure. The check in process was cumbersome. To take a picture of the side of the truck, you have to step into traffic on a busy road.
Carolyn D
Allure
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The car key wasn't in the lockbox, no one was there to respond and it took more than 40 minutes to replace the car with another one
Mohammad MCharged expensive
Ulanbek MVehicle has low pressure alert on right rear wheel. Probably needs a plug/patch after extracting what made the the leak. The person who gave me the key was very attentive and helpful by noticing I had left a bag of tools in his car and running across the street with it before I drove away.
John ABe transparent and stop irritating the customers. You guys should learn how to give customer service not the trouble at midnight.
GAJANAND R