I found everything was easy, effortless, efficient and affordable to my needs. Planning to rent again today.
Jandra R
Allure
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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There was nobody there to help me pick up my truck, despite the business hours being posted on U-Haul’s website as OPEN during this time. When we were finally granted mobile access to pick up our truck, the cab was dirty and our equipment was not in the truck. There was liquid spilled on one of the seats, trash from the previous drivers, and a stale smell. 0/10 would recommend this location.
Emma GThe air conditioner did not work well.That did not go well with the next 3 days which were 90 degrees & above. That caused me to rent for more days. Because that site is closed on Mondays in which I rented they didn’t get to see the condition of the vehicle nor clean it. The window visor was broken & there was trash in the truck which included drinking cups & smoke debri which I cleaned. I think the owners trusted the renter but could not check behind them. Also the speedometer didn’t work well
CHIEF SI was called the day before my pick up and told that I would have to change locations due to truck availability.I would not even call this new address a pick up location. There were no pick up instructions. The truck was left on a street. There was no parking lot. There was nobody available at the pick up location. There were some lock boxes. A man eventually came out of a nearby apartment and gave me a phone number to call. I called the number where another man told me a lock box combination. The bar/restaurant located right next door to the lockbox had a sign on the window, saying that it had been closed down by the police due to gun violence. Very unsafe area. I was there with my daughter and would never recommend that anybody go to the location to pick up a U-Haul truck.
Alison LTruck smelled like cigarettes. Dolly and hand truck were part of my order and were not available when I picked up the truck. This was very challenging during my move and I would have made other plans had I known these would not be available. When I went into the business to ask about the dolly, the person there was unable to help me and I had to use my cell phone to call the actual owner of Allure. The check in process was cumbersome. To take a picture of the side of the truck, you have to step into traffic on a busy road.
Carolyn D