Truck was falling apart. Disgustingly filthy with jizz on the ceiling and cigarette burns on the drivers seat! I could literally see the outside above my head where cab and box had separated because someone had hit something with box! Good thing it wasn't raining but it was cold! All the engine lights were on and a warning about tires. This was a gross rental experience. I took all local and didn't even take on expressway out of fear of it falling apart.
India McQuoid
Allure
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Chicago, IL 60608
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Customer Reviews
- 3.0 Average Customer Rating
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I was wrongly charged for mileage. The pickup location was changed 1 hour before, which added a few miles more to my entire trip.
Saksham SomaniThe entire experience with U-Haul, other than the nice people in Wilmore, was terrible. The original pickup location, despite a reservation, didn’t have any trucks, including mine. The drop off location was closed permanently and the phone number to change drop off location would not answer. Finally dropped the truck at unauthorized location. Hope Enterprise rental is better experience in the future.
arthur swanbergSelf drop off was difficult. No room to park the truck . Trash in the parking lot .
Carl JacksonGreat service
Jacqueline Silas