The gentleman was not informed by uhaul that I was bringing the truck. He was kind enough to take it from me because I didn’t know where else to take it. This is on uhauls end not his.
JAMIE H
SSS Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60657
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They don’t take cars after hours. I spoke with the business owner and he said that he’s tried getting it fixed through U-haul but no luck. He also said he’s gotten in trouble with the city for this. This location should not be accepting drop offs after hours.
Andrew KThis location was not where I selected to drop off and was contacted last minute by U-Haul with the change. It was hard to park in, no instructions were provided, we had to ask a business next door, the place to park was a muddy spot under train tracks filled with junk cars with no signage, and I spent a significant amount of time on the phone in the rain with U-Haul trying to figure out where to leave the key since the drop box had been removed.
JOSEPH SIt was not clear where to drop off the key. The key box required a 4 digit code but we were never given a code nor were there any instructions on how to get a code so we went back the next day to discover they were closed and now I have to go back again tomorrow still to drip off the key. It was also unclear where to park the truck, the parking space was cramped and difficult to park in. This simply should not be a Uhaul location.
Kathryn SThis location was also changed on us. The website shows we can drop the key off in a box, but there were only lock boxes. The website had issues as it never would send me the 2-party code and had to be reset by a phone call. Once we finally got through the digital process, we were not given a lockbox code. So we had to call customer service again. It took almost an hour to get this resolved. Started to rain in the meantime. Customer service/phone people were nice, but this was a major frustration. The website for this location needs to be updated.
Lynn C