I had no idea what I was walking into. Thought it was a regular pickup location, but since it wasn't we had to go through extra steps that were frustrating, but understood why. Went to get the keys only to find out they weren't in the box and the guy running the auto place kept them in his pocket. Also, no pre-check for the van or anything else was done either. Very chicago etiquette, which I love, but wasn't in the mood for.
Simon D
Bryn Mawr & Kedzie Auto Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60659
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Website states open at 9am, but facility was open at 8am. I declined insurance from uhaul, but was charged for insurance.
Michael SThe Uhaul app did not work. Had to logiin using web browser. Part of app was not clear. Using an Android phone.. I would retest the uhaul app.
Salvatore DCheck out app did not allow me to make the following comments when writing up the state of the equipment: a) driver’s side headlamp burnt out. This was discovered at nightfall. Police stopped me and issued verbal warning. This should have been fixed at U-Haul location. b) driver’s side door not closing properly and needed to be slammed hard to secure it.
KONSTANTINOS KThank you very much for making easy t rent your truck. Great service and very helpful gentlemen.
Bicentay L