I only went 15 miles out of the way and they charge me for 30 miles and then they tacked on these extra fees so I don’t know what’s going on. Maybe they were credit the money back to my account right now $73 rental turned into $180 rental and I’m very disappointed.
SHARON H
U Stor It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I don’t recommend using this company.
ROBERT Icustomer service great and the u-haul was very clean
Antoinette MThe truck we rented was dirty inside. We were on a time crunch so we let it be. We didn't notice until we arrived to our destination, but the back of the truck smelled horrible. Like cat pee. To top it all off, we went over our time that we requested to rent, I tried to return the truck back to where I was supposed to, but there was a fence that needed a code. I tried t call Uhaul but they were no help. They gave me directions but were incorrect. We were waiting for almost 20 minutes to try to return the uhaul
Luis GExcellent customer service
SHELDON W