1. This was not the location I chose, I chose a different location (with 5-star reviews) and was handed off to this location (1-star reviews) a few days before pick up. 2) the neighborhood isn’t great and there isn’t a physical location, the trucks are parked in someone’s yard 3) wasn’t explicitly told that this was transitioned into a remote pick up and the location phone number was not picked up 4) blankets that were supposed to be in the truck were not in the truck so now I have to deal with that 5) truck was dispatched with about 1/16 of a tank of gas so I had to stop and refuel almost immediately 6) cigarette butt on the floorboard All in all, awful pick up experience. Fortunately UHaul national customer service was able to get me going but it took some time, thankfully it wasn’t raining or anything
Craig D
Sangam Auto Repairs And Body Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Arrived to find no parking space for our 10' truck. The workers did not speak English. We were handed one of their phones and spoke to who I presume to be their boss and he said that he would be there in 10 minutes. We could not do mobile return, because we had to park in the bike lane with our hazards on. Once the manager showed up it was fine and easy to return, but the entire process was a bit ridiculous.
Ian PI was charged $10 for 12 blankets but there was none in the truck when I went to pick the truck. Kindly refund me the amount of $10.
Babatunde AMoe from Midtown automotive stand-up
james gThe person who received the vehicle was warm and kind.
Claire M