Arrived to find no parking space for our 10' truck. The workers did not speak English. We were handed one of their phones and spoke to who I presume to be their boss and he said that he would be there in 10 minutes. We could not do mobile return, because we had to park in the bike lane with our hazards on. Once the manager showed up it was fine and easy to return, but the entire process was a bit ridiculous.
Ian P
Sangam Auto Repairs And Body Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45214
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Customer Reviews
- 3.0 Average Customer Rating
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I was charged $10 for 12 blankets but there was none in the truck when I went to pick the truck. Kindly refund me the amount of $10.
Babatunde AMoe from Midtown automotive stand-up
james gThe person who received the vehicle was warm and kind.
Claire MThe location on 2154 central parkway is so extremely dangerous and there’s no clear parking spots for uhauls. When I got there there wasn’t anyone to help me for the first 30 minutes until a mechanic said he also handled uhaul drop offs. The representatives on the phone completely lack training and have no idea how to respond to customer’s questions.
NATALIA V