Very nice and helpful.
SARAH MILLER
Eagle Mini Storage II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clarksville, TN 37042
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The UHaul at this location just blows. The person running it the day I picked up the truck was not trained. The local guy did everything on the app, and he still had to call support. Returning the truck was worse. Returned truck on the phone, because even with all permissions enabled the app still would not see my location (closed at time of return). U Haul rep blamed my phone for the crappy app. I had to send a dash photo by email. Then, after returning the vehicle, it remained active on my account. Called back today to ask why. U Haul 'Britany' rep immediately said, "You claim you returned it...." BS.
Eugene WilliamsThe whole experience of picking up the trailer was awful. I reserved the trailer 3 weeks in advance, I drove to the pick up location 30 min away. They don't have the trailer; say they never had my reservation. They call UHAUL and the individual finds another location with a trailer, but they won't call the location. They say the customer can call! Very poor customer service. Drive 45 min to the second location, no fault of the owner because she was not expecting my, but I have to wait for her to show up to get the trailer. Once we get the trailer the left brake and left turn signal don't work. I have to call the roadside assistance number for them to send a repairman out. The repairman was great, fixed the problem right away. The people on the ground at both locations and the repairman were all great. The people at UHAUL corporate suck. They screwed up the reservation from the beginning and then weren't willing to make it right and expected the customer to figure it out.
Geoffrey ErreboWe had a very good experience with picking up and dropping off the cargo trailer. Young lady was very helpful with exposing stuff and wild answer any calls when we would call.
Zac Coats