The 10' trucks windshield was completely frozen over as was the side windows. The truck was covered in snow and ice. The facility would not provide us with an ice scraper or broom to sweep off the truck. This made it extremely dangerous to drive. We "borrowed" an ice scraper from a random person for $5.00 to clear the window (with the defroster on high for 1/2 hr.). When we drove the truck, ice and snow continually hit the windshield from the hood, etc. That is absurd and dangerous.
MARIE M
Carns Equipment LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clearfield, PA 16830
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Customer Reviews
- 4.5 Average Customer Rating
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Better positioning of equipment by your traffic office
SOLOMON RThank you for accommodating our special needs.
MICHAEL RTried to do self check-in, but it failed, so I went to the desk where we had a lot of problems until it finally ran through at a higher cost than my self check-in in.
RYAN WWhen I first reserved the U-Haul truck I put I wanted to drop it off in Clearfield pennsylvania. They wanted me to travel another 40 minutes to drop it off in another town. I had to call and make arrangements to drop it off in clearfield. Doesn't make much sense to make someone travel another 40 minutes when there is a drop off area 10 minutes away. Also the radios Bluetooth was locked so that I could not use it. I personally feel that you should want people to use the Bluetooth just for safety issues. Very very disappointed about this. Also when you order new trucks cruise control should be one of the top things you add to your trucks. I would definitely question running another U-Haul. I may look at other rental businesses.
FRANK D