When we arrived to drop off the trailer the link that had been sent to me was expired so I went to the office to check in. The person onsite said “my uncle deals with the U-Haul stuff; I don’t know anything about it”. I then had to call the U-Haul customer service line to report that I had in fact dropped off the trailer. Apparently there would have been a fee to verify this but they kindly waived it. Given that they expired the link that they sent me, I would have been outraged if they would have charged me to verify.
Craig M
Lake Julie ann
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleves, OH 45002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The manager was incredibly responsive, returned inquiries, and ensure the reservation was properly taken care of
Kim VEverything with the place and truck was cool. But then I was charged $23 for 1/8 of a tank of gas and that is ridiculous!
Joseph CGreat customer service. Responsive and friendly.
joshua lVehicle that I used needs an alignment and check engine light is on
ELLIOTT S