Only one person in the office who was not helpful. I was glad it had not rained in some time as driving through the grass to drop off the trailer would have been very difficult. It seems their main business is taking payment for the opportunity to fish in the pay lake. If you needed help disconnecting the trailer you were out of luck. I felt fortunate that the attendant actually signed the paper work to acknowledge the return, and that was only after I requested a signature. I would never willingly do business at that location.
JEFFREY E
Lake Julie ann
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleves, OH 45002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Smooth and easy. Highly recommend to anyone in the area needing a U-Haul trailer
Adam DGreat friendly location easy fast service would recommend 10/10
Karim TThe person who was at the drop off location did not help me at all. The u-haul equipment that was there had grass growing all around it. I had to back up the u-haul to drop it off at a proper spot and asked for assistance but she did not help. Instaed she went back inside while I tried to maneuver the equipment to get it to a place to drop it off. I then had to unattach the trailer by myself.
Julie BThe location of pick up and drop off was not the original place I had booked weeks- if not months ago. Although this location was friendly it was further out of the way and when having to pay by the mile, it made a big inconvenience on my moving. I was also just told about this on Thursday when it was booked for Saturday.
Alexandria F