The sign on the truck says Rent for $19.95. I rented a small van an by the time all of the fees are added in at ended up being over $60 dollars. Everyone at the location was very friendly and helpful.
JEFFREY T
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cold Spring, KY 41076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was wonderful. the attendant was super helpful. The only input I have is for U-Haul ad a whole, stop trying to force people to use an app. I don’t need an app on my phone or to make an account for a service I am going to use only a handful of times in my entire life.
ERIC JThe equipment was ok except passenger side mirror had been ductaped It should have been fixed before renting back out. Location was excellent, customer service sucked! When my sister called to rent it he was very rude. She was very upset. She had never done anything like this. When I (Penny Curtis) picked it up he was fussing because we weren’t there right at 9:30. I didn’t know we had to have an appointment just knew it would be available at that time. He complained that it was to be picked up by app. I had never done it that way before. He had a man sitting there to rent a unit. As I was signing contract. He got a call he said someone needs to come down here it’s a full house. Well it was just me and the one man. But he didn’t check my I D or take my drivers license. My son n law had uploaded his because he was going to drive it once it was loaded. I was just picking up and had gotten my license renewed that morning and had a temp license so I figured he’d have to scan it. In stead of giving me code to get key he went out and got it. You’d thought he was renting a fleet out. So location was great but will probably refer other ppl to go elsewhere for better service
THOMAS PHighly professional!
Dazya BRan into issues out of my control, traffic and issues at the place I was picking up my items and even though I returned the van the same day and was only an hour over the window I selected I was charged double without it being disclosed at any point. I was led to believe it was not a problem but then after returning the van and getting the final receipt there was a double charge for the rental fee. I’ve done business with uhaul numerous times over the years without giving any other rental a chance. I will not be using uhaul again.
MICHAEL G