The "touchless" check-in failed and wouldn't tell me how to get access to the key. I had to go into the building and then the person at the desk was able to take over and finish the transaction. He was very courteous and helpful.
Moving Truck Rental in Cold Spring, KY at Compass Self Storage
Moving to or from Cold Spring, KY 41076? Get FREE truck rental rate quotes at Compass Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Compass Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cold Spring, KY.
Cargo vans and pickup truck rentals in Cold Spring, KY
U-Haul cargo van rentals and pickup trucks in Cold Spring, KY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cold Spring, KY 41076. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
App to check vehicle in/out was not user friendly. Indicated my cell number and my wife's cell number BOTH were used to rent the vehicle. Had to enter another number for verification and then totally reload to get the thing to work. There was a $25 cleaning charge added that was in NONE of the estimates for this rental. Must have been in your fine print. Not a very good experience at all.
Rep did not help us find a return location and finding one was very frustrating. We went to two locations and both were closed. We finally called Uhaul and they told us our return location address was already set up but no one notified us of the return location.
He helped me to fix my problem because of the bad customer service was in pickup location
The lady who helped me with everything was amazing, loved her customer service skills! I just can't remember her name!
The truck didn't not run well, I only moved 20 minutes away, I'm so glad I didn't have to drive this vehicle to another state. The truck didn't want to accelerate, it felt like it was in bad need of a tune up, and there steering was out of whack. The truck wasn't ready when we scheduled it to be picked up. We had to wait for over an hour to pick it up, and then we were told we needed to have the truck back 2 hours earlier than what we reserved it for. Honestly I would not recommend uhaul to anyone, this was my 1st time using your company and it will probably be my last. Moving is hard enough and uhaul made it worse.
Very friendly. Speedy pick up and return. Best service I have ever had with U Haul.
The gentleman was very kind and helpful and even came out to personally see that my tow dolly was hooked up correctly... was super kind during the whole process. I will use this location from now on.
Thanks great service
Everything was excellent. Pickup and dropoff was quick with no problems. Uhaul personnel were efficient and friendly. I would recommend to anyone, needing to move in these difficult times use this uhaul location.
It was easy. This method worked well for me.
The truck had a cracked side mirror and was having mechanical issues. The check engine light came on while I was going to drop it off. The heat wouldn't stop blowing out as well
Check the gas our truck was on half full and we put it back the same way and got charged and we cleaned the truck and got charged returned it the same day and got charged it was the responsibility of the worker to check the gas not happy with this at all
Checking the van back in after hours was a nightmare. After being out in driving rain and totally unsuccessful we returned the next morning at the opening of the store and learned from another agent that we did not have to drop it off the night before at all. That would have been nice to know. Getting the GPS to work so the location is recognized would also be awesome. It apparently is a known problem.
Great customer service.
I got a msg telling me that someone would call me the day before the pickup. No one bothered to call and I had no idea what I was supposed to do.
The location and the truck were fine. The experience getting the truck was a nightmare. Because I was picking up and dropping off after hours, I was told I would need to use the UHaul App. I made the reservation on the phone, which was fine. However, the experience using the app to pick up and drop off the truck was terrible. The app showed incorrect information about the rental (wrong pick up location and incorrect charges). The funds held on my card were double what the rental called for. When I dropped off the truck, the charges shown in the app were triple what I was told when I made the reservation. Everything else was fine though. It seems that Uhaul has some serious problems with their system talking with the app. If those problems were addressed, then it would be a much better experience.
My scheduled time to pick up a U-Haul was 5:45 PM. I canceled that and made it for the next day at 12. When I went to pick up the U-Haul I had to wait a half hr before being wasted on. Then the u-haul it wasn't there at Monmouth St. I was sent to cold Springs to pick up a truck there . when I arrived no one was there and I waited again for 20 minutes. But the lady that finally did get there took care of us real well very kind. Hope I never have to use U-Haul again.
top notch clean friendly helpful
Inside of the truck was a little sticky, looked like someone spilt soda or something in it, as well as animal hair, also the mobile pickup took way to long, I waited around 15 minutes for the agent to verify an alternate phone number because my dad that was with me had forgot his cell phone at home. Drop off was fine but pickup was very inconvenient
Easy and good se
Picking up the vehicle with the app took far too long. We had to wait 20 minutes for someone at UHaul to verify our information.
The location was fine. It the overall U-hall. When scheduling do not schedule truck back to back. We were guaranteed a truck at 3:00PM and the truck was not returned until 3:10 and then it had to be cleaned. We did not get truck until almost 3:30. Also website not easy to file a grievence.
The clerk was very courteous and helpful the u haul computer system was having problems the clerk had to submit my information twice so I had to wait a long time on that.The equipment was sub par,loose steering & basically wore out