rented trucks twice in the last ten days and had issues picking up truck both times. First the app said keys were in the wrong spot. Next time they didnt even have the truck ready for pickup and i had to wait 45 minutes i didnt have to wait for it. Why do they even let you book a truck that wont be ready? They will let you book online and then call you and say you have to pick the truck up from a different location than you selected. They lied about giving me a discount. Just rent a home depot truck
JASON M
Mini Max Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Collinsville, IL 62234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great experience. Keep up the good work!
JERRY BI had a great experience with UHaul. The process was very straight forward and easy. The people I interacted with were very friendly and helped the process go smoothly. I will definitely use them again.
LEYNA CThe on site rep was amazing and helpful!!!
RODNEY HEverything was awesome, but I could not get internet at the location. I was warned, but that made me nervous when dropping off the truck after hours. Thanks!!
HEATHER H