Great to work with Ian again. Thanks for the help.ADAM TROY M.
Moving Truck Rental in Collinsville, IL at Mini Max Storage
(U-Haul Neighborhood Dealer)
Collinsville, IL 62234
(Betwn Rt 157 & 159)
Services at this Location:
- Mon: 9 am - 4 pm
- Tue: Closed
- Wed-Fri: 9 am - 4 pm
- Sat: 9 am - 3:30 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Collinsville, IL 62234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great to work with Ian on my last rental. He is professional and efficient.ADAM M.
Well I just got my receipt and they charged me for 3 gal of gas that is a bunch of bstodd W.
The man who answered phone didn't give clear instructions and seemed a bit annoyed he was polite just not very informativeLARRAME DEAN P.
Drop off location was in an open field ... very appropriate for drop off.Steven S.
The conditions of the location for pick-up best suited the economy of the customer. Although we had to cross a road to the parking lot, having the office in a residential home seems to be a good way to save money.Justin M.
everything went very smoothly and we were very satisfied with the processJesus V.
No one on site to answer questions. Took me 45 minutes on the phone to get help opening the lock box to get the keys. Ordered a furniture dolly Not thereDeborah V.
The ramp got stuck while extended on the 20 foot truck and we had to get roadside repair.I hope this doesn't happen again to the next folks who rent this truck.Laura P.
Have the tank full of gasJon H.
I had no clue about the U-haul Truck Share 24/7!!!! Excellent program! The location was easy to find and the trucks were parked in a good open area, didn't have to go on a hunt to find my assigned truck. Awesome experience, still in a bit shock of how seamless the process was!Rondal C.
It was an overall excellent experienceCarl W.
Explained the issue with the contract changes and the blankets being lost during drop off and they stated it would be fine I was good there was no extra charges. Same location proceeded to try and back charge me days later. Called manager at drop off location and they stated they would resolve the issue contract was just incorrect due to changes. Received an email from Uhaul stating I owed this money. Called the provided number and provided information about the contract and changes. Was told that someone would reach out in 48 hours. No follow up assumed issue was resolved. Received letter from collection agency.Caleb H.
Please make sure the key is in the lock box. Dolores was awesome, though. She is very thorough and fast.Tabitha G.
Even though uhaul promised me I could pick up the truck at a location near me they changed to a distant location at the last minute. The gas tank was lower than listed on the contract.Janet M.
They changed me $18 after I had already put it back where it was at! I even have photos of before and after.Adreyan R.
Really great and convenient experience. Customer service was absolutely FANTASTIC! Made my move super easy.Tamasha C.
Yes I woulddennis J.
Loved that we could drop off the trailer when the location was closed using the tech drop off feature.Sabrina C.
The ordering process was HORRIBLE!!! The website didn't recognize my truck and said that the trailer couldn't handle the vehicle I was towing even though it was WELL within the tolerances. Finally got that resolved with the order and then the problem reoccurred when it was time to get the paperwork filled out do I wasted MORE time as your representative struggled through the process. If I had an option I would have taken it. Will likely look elsewhere the next time I rent similar equipmentRichard B.
This was the best UHaul experience I've had. Will do business with them again. The lady at check in was also excellent.Timothy S.
I really enjoyed the representative at the location. She was so personable and humorous! She is effective and proficient! She doesn't waste any time and still maintains good customer service. She is a great â€œFaceâ€ for the company.Carmen A.
Tires and shocks bad . Rough ride for 1200 plus miles Mini max was awesome maintenance was less desirable trk was clean. People very courteous. Tires were close to wear indicatorsGene Z.
They could've cut it in half did get to use it at all...April M.